Contact

How Can We Help Today?

Owned and operated by Everhome Wellness, our team is ready to assist with any questions about your order or products.

We typically respond within 24 hours
Reach Us

Choose Your Preferred Channel

Email
support@everhomewellness.com
Within 24 hours
Phone
(855) 711-1794
Mon-Fri, 9 AM - 5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with tracking details. You can use that link to follow your shipment from our warehouse to your door.

What is your return policy?

We offer 30-Day Returns on eligible items. For full details on the return process and eligibility, please review our Return Policy page or contact our support team.

Can I exchange a product for a different model?

We are happy to help with exchanges within the return window. Reach out to our team with your order number and the product you would like instead, and we will walk you through the process.

How do I choose the right massage chair for my space?

Consider the available room dimensions and any recline clearance the chair may need. Our product pages include detailed specifications such as dimensions, weight capacity, and feature comparisons to help you find the right fit.

Do your cold plunges and infrared saunas require special installation?

Setup details vary by product and are outlined on each product page. Most units are designed for straightforward at-home assembly by the customer using the included instructions and hardware.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Select a topic...
Massage Chair Inquiry
Cold Plunge Question
Infrared Sauna Question
Order Status or Shipping
Returns or Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Timely Responses

Our support team aims to answer every inquiry within one business day.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Premium Wellness Products

Each massage chair, cold plunge, and infrared sauna is selected for quality materials and thoughtful design.

30-Day Returns